To view the MPPC Desktop Warranty Information CLICK HERE.
To view the MPPC SimPedal Limited Lifetime Warranty Information CLICK HERE.
To view the Obutto Limited Lifetime Warranty provided by Main Performance PC CLICK HERE
To view the MPPC Commercial Account Shipment Routing Guide CLICK HERE.
To view the MPPC Purchase Order Terms & Agreement conditions CLICK HERE.
To view the MPPC Trademark Use Guidelines CLICK HERE
Terms & Conditions
Thanks for shopping at Main Performance PC. We appreciate the fact that you like to buy the cool stuff we build & distribute. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products, whether you’re at the Main Performance PC Online Store, or on the phone with a Main Performance PC Sales Representative.
Occasionally Main Performance PC may allow a "Group Buy" for products on it's website. A group buy is a collective buying effort by a group of customers who wish to purchase a single item at a significant discount. Once a minimum number of "Group Buys" are made, the discounted pricing becomes effective, and the order is then fulfilled. Typically group buy items have to be special ordered from a manufacturer, so after the "Deal" is on, there may be a period of time (Usually 30 days.) for stock to be acquired and shipped out to the group buyers. If a group buy is not met within the specified time, all orders are cancelled and refunded in full without penalty or re-stocking fee. Once a Group Buy deal is on, and an order is then cancelled, the order can be refunded, but is subject to a 25% re-stocking fee. Once an order has been marked Awaiting Shipment, Shipped, or Completed, it cannot be cancelled. Returns are subject to a 25% Re-Stocking fee.
We believe you will be thrilled with the products you purchase from Main Performance PC. That’s because we go out of our way to ensure that they’re designed and built to be just what you need. We understand, however, that sometimes a product may not be what you expected it to be. In that unlikely event, we invite you to review the following terms related to returning a product.
For Computer System & MPPC SimPedal returns, you may return your undamaged product with its included accessories within 30 days of the date you receive the system for a refund minus a 25% re-stocking fee. Any broken, damaged or incorrect items do not carry a re-stocking fee. DO NOT RETURN YOUR PURCHASE UNTIL YOUR RMA IS APPROVED.
For any Obutto products, simply return it with the original receipt and original packaging within 30 days of the date you receive the product. If the item is returned within this timeframe, we’ll exchange it (You must pay shipping costs.) or offer a refund minus re-stocking fee of 25% based upon the original payment method. Store credit is also available when returning and does NOT incur a re-stocking fee, please make sure to insure the package; any damage in return shipping is still your responsibility. DO NOT RETURN YOUR PURCHASE UNTIL YOUR RMA IS APPROVED. Any unauthorized returns WILL be rejected and sent back to you, at your cost. All items must be unopened and original packaging intact.
MAIN PERFORMANCE PC WILL ACCEPT RETURNS OF THE OBUTTO GAMING COCKPIT & ACCESSORIES WITHIN 30 DAYS, PROVIDED THE FOLLOWING CONDITIONS ARE MET:
- THE PRODUCT IS NOT OPENED OR TAMPERED WITH & NOT DAMAGED IN ANY WAY. ANY PRODUCT THAT IS OPENED AND RETURNED WILL BE SHIPPED BACK TO YOU, AT YOUR EXPENSE.
- THE SHIPPING BOX IS INTACT & PRESENTABLE
- THE ITEM BEING RETURNED MUST REQUIRE DIRECT SIGNATURE PROOF OF DELIVERY THROUGH FEDEX/UPS/FREIGHT CARRIER.
- A 25% RE-STOCKING FEE + RETURN SHIPPING COSTS ARE COVERED BY THE CUSTOMER
- To return a OBUTTO product, please ship to:
PACIFIC CASCADE DISTRIBUTION
ATTN: NICOLE D. (DIRECT SIGNATURE REQUIRED)
C/O: OBUTTO RETURNS
5002 D STREET NW
AUBURN, WA 98001
- ALL OTHER PRODUCTS WILL HAVE RETURN INSTRUCTIONS PROVIDED AFTER A PROPER RMA IS CREATED.
Please be sure to write in black marker your OrderID Number in clear font, and in plain view on the box.
UNDER NO CIRCUMSTANCES WILL THIS POLICY CHANGE, NO EXCEPTIONS WILL BE MADE.
If any return is made that does not meet the above criteria, we reserve the right to refuse the return at the customers expense.
Once your return has been approved and received after following the appropriate RMA instructions, Main Performance PC will refund your method of payment within 1-5 business days (less the 25% re-stocking fee and shipping paid if the order has shipped). At the customer’s request, you may also choose to have store credit applied to your account for the full amount of your purchase price (Less shipping costs) and without a re-stocking fee. MPPC offers Store Credit funds in some cases, store credit has a value of $1/$1 in dollar value, but is not redeemable for cash value. Store credits can only be used once per order, once an order has been marked completed, it cannot be added to, modified, or upgraded in any way using additional store credits. Any unused store credit may be only applied toward the cost of a new order through the MPPC website.
For Buttkicker and all other Products not MPPC branded - all sales are FINAL. No returns, No exchanges. Please contact the manufacturer directly for issues you are having with the product.
You may request that an order be cancelled provided the order has not already been processed and shipped. If an order is marked as SHIPPED or COMPLETED – it cannot be cancelled. Simply call 877-MPPC-798 (877-677-2798) during MAIN PERFORMANCE PC, LLC's hours of operation to request an order cancellation. You will receive a credit for the full amount to your credit/debit card in approximately 1-2 business days. Any pre-orders that have exceeded 30 days for a Credit Card or PayPal transaction will require us to issue you a check for the full refund. Issuance of a check can take 7-10 business days. We strongly discourage sending order cancellation requests via email because it is unlikely we will receive the message in time to void the order due to the sheer volume of emails we receive each day. If a package is refused and returned to our warehouse, you will receive a refund less the re-stocking fee of 25%. If the refused item is damaged in any way, including damage from shipping carriers, we have the right to refuse the items return, and the item will return to you, at your cost.
Obutto RMA Returns
Unless otherwise noted, return shipping cost is the responsibility of the customer, whom will also bear all risk of lost or damaged merchandise during shipment to Main Performance PC, LLC. It is recommended that you use a standard shipping service such as UPS, FedEx, DHL, or USPS. It is also recommended that you obtain a tracking or delivery confirmation number. Main Performance PC, LLC will cover the cost of the replacement item to be shipped back to you. We do accept returns on the Obutto Cockpits or Accessories for refund, provided the above conditions are met. For damaged or broken parts Main Performance PC will replace the broken part or forward your case for repair/replacement to Obutto LTD should we be unable to issue a replacement due to stock limitations. All returns for RMA will be returned to Main Performance PC, LLC and return shipping shall be handled by and paid for by the customer, this is otherwise known as the default RMA Shipping Policy. Exceptions to this policy are items that are damaged in shipping and arrive non-functional and or severely damaged, Main Performance PC agrees to cover shipping both to and from you in these specific instances. Superficial scratches or minor defects in manufacturing will result in the default return RMA method. Replacements shipped to the customer issued through RMA service will be shipped at Main Performance PC, LLC expense. Please allow up to 10-Days to process and complete RMA Transactions, but usually much sooner.
Computer System Purchase
The purchase and use of a Computer System is subject to these terms and conditions and warranty found at https://www.mainperformancepc.com/mppc-warranty/. In addition, by purchasing a Computer System, you expressly acknowledge that:
- An Internet service plan is required to activate all Computer System features.
- Main Performance PC may, at its sole discretion, refuse or cancel any order and limit order quantity. Main Performance PC may require additional qualifying information prior to accepting or processing any order, this includes Government issued PHOTO ID, photocopy of a pay stub, or utility bill showing the billing address and name of the customer, photo copy of the credit card - front & back used to make the purchase.
Computer System Guidelines/Instructions
Main Performance PC's published guidelines for personal use of your computer system are as follows:
- Do not perform servicing not authorized by Main Performance PC.
- Usage that is not in accordance with these product instructions.
- Failure to follow the product instructions or failure to perform preventive maintenance.
- Main Performance PC is not responsible for problems caused by using accessories, parts or components not supplied by Main Performance PC.
- System maintenance may be required during the life of your system. This includes the prevention of the buildup of dust/hair within the system. Failure to keep the system in proper working order which in turn causes the system to malfunction is a breach of your warranty and may void your warranty. We recommend using compressed air on a monthly basis to keep the system clean and clear of dust particles that may disrupt airflow and cause your system to overheat.
Servicing your system may be required to assist technical support for your system. Do NOT service your system without the authorization of Main Performance PC. Unauthorized repairs by individuals or businesses not authorized by Main Performance PC may also void your warranty.
Some Main Performance PC products utilize Internet services that may incur extra costs and are governed by the terms of a separate agreement between you and your selected internet service provider.
Pricing and Price Reductions/Corrections
With regards to pricing, Main Performance PC reserves the right to change prices for products displayed at/on the Main Performance PC Store at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on this page.
Should Main Performance PC reduce its price on any Main Performance PC-branded product within 14 calendar days from the date you receive your product, feel free to contact Main Performance PC Customer Service at 1-877-677-2798 EXT 3 to request a refund or credit of the difference between the price you were charged and the current selling price. To receive the refund or credit you must contact Main Performance PC within 14 calendar days from the date you receive your product. Please note that this excludes limited-time price reductions, such as those that occur during special sales events (such as Pre-Orders, Black Friday, Cyber Monday, and Thrifty Thursday . . . okay, we made that last one up).
MPPC Rewards is a program we started in May 2016. All purchases from January 2016 and onward are points eligible. We cannot give points to customers/orders prior to January 2016. Please see the MPPC Rewards FAQ for answers to any questions. The rewards program may be terminated at anytime and for any reason, and without notice to you. Points carry no cash value and are not redeemable for refund or a cash value. Points are awarded after an order is marked as COMPLETED.
Order Acceptance/Confirmation for Online and Call Center Purchases
Once we receive your order, we’ll provide you with an email order confirmation. Your receipt of an order confirmation, however, does not signify Main Performance PC’s acceptance of your order, nor does it constitute confirmation of our offer to sell; we are simply confirming that we received your order. Main Performance PC reserves the right at any time after receiving your order to accept or decline your order for any reason. If Main Performance PC cancels an order after you have already been billed, Main Performance PC will refund the billed amount in full.
Shipping & Delivery
Since the actual delivery of your order can be impacted by many events beyond Main Performance PC’s control once it leaves our facilities, Main Performance PC cannot be held liable for late deliveries. We will, however, work with you to ensure a smooth delivery. Main Performance PC makes no promise or guarantee to the availability dates of pre-ordered items. Due to circumstances outside of our control, Main Performance PC is not obligated to provide discounts, free shipping, or credits for delayed pre-order items.
In-warehouse Pickup and Return
Main Performance PC offers in-warehouse pickup for Obutto products available on the Online Store. Certain products and payment methods, however, may not qualify for in-store pickup. Only you or the person designated by you may pick up the item(s) purchased. A government-issued photo ID and order number will be required for pickup. Main Performance PC will notify you when your order is ready and the date by which you need to pick up your items. We'll also send you reminder or two, just in case it slips your mind. If you don’t pick up your order, Main Performance PC may cancel it.
Main Performance PC sells and ships products to end-user customers only. You may not purchase products at Main Performance PC for resale, and we reserve the right to refuse or cancel your order if we suspect you are doing so. And we’re pretty good at figuring that out . . .
U.S. Sales Only
The Main Performance PC Store accepts orders from billing addresses within the United States only. Main Performance PC will not ship products purchased at the Main Performance PC Store to an address outside of the U.S. Check or Money order payments require up to 15 days of processing. Main Performance PC products are subject to U.S. and foreign export control laws and regulations and must be purchased, sold, exported, re-exported, transferred, and used in compliance with such export laws and regulations.
Product Availability and Limitations
Given the popularity and/or supply constraints of some of our products, Main Performance PC may have to limit the number of products available for purchase. Trust us, we’re building them as fast as we can. Main Performance PC reserves the right to change quantities available for purchase at any time, even after you place an order. Furthermore, there may be occasions when Main Performance PC confirms your order but subsequently learns that it cannot supply the ordered product. In the event we cannot supply a product you ordered, Main Performance PC will cancel the order and refund your purchase price in full.
PayPal Express Checkout
The Main Performance PC Online Store also allows you to pay via PayPal Express Checkout. By activating and using Express Checkout, you agree to all of the terms set forth in this Sales Policy. Please note that if you use a public computer or otherwise share a computer with other users, you should turn off Express Checkout when you leave the computer. Or you may end up buying far more than you expected.
Site Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Main Performance PC, LLC disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Main Performance PC, LLC does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Main Performance PC, LLC does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Limitation of Liability
Main Performance PC shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Main Performance PC, LLC has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
In the event that a Main Performance PC, LLC product is mistakenly listed at an incorrect price, Main Performance PC, LLC reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Main Performance PC, LLC reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Main Performance PC, LLC shall issue a credit to your credit card account in the amount of the incorrect price.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Main Performance PC, LLC without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Termination of Customer Accounts/Legal Dispute
Main Performance PC, LLC may terminate this Agreement and/or your right to access and use the website and our services, in whole or in part, at any time and for any reason. Main Performance PC, LLC reserves the right to immediately terminate this Agreement and/or your right to access and use the Service, in whole or in part, if Main Performance PC, LLC finds that you have been abusive toward Main Performance PC, LLC employees.
Upon expiration or effective termination of the Service by either party for any reason, (a) Main Performance PC, LLC will cease providing the Service, (b) you will not be entitled to any refunds of any usage fees or any other fees, pro rata or otherwise. During a legal dispute, Main Performance PC reserves the right to attempt to collect the cost of any legal fees or charges along with damages. We also reserve the right to resolve disputes through a third party prior to any legal proceedings, if a resolution cannot be agreed upon, either party reserves the right to proceed with legal recourse.
Main Performance PC, LLC may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Main Performance PC, LLC.
Your use of this site shall be governed in all respects by the laws of the state of Tennessee, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Main Performance PC, LLC products) shall be in the state or federal courts located in Shelby County, Tennessee. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Main Performance PC, LLC products) must be commenced within one (1) year after the claim or cause of action arises. Main Performance PC, LLC's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Main Performance PC, LLC may assign its rights and duties under this Agreement to any party at any time without notice to you.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Main Performance PC, LLC or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
Main Performance PC, LLC does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Main Performance PC, LLC is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Main Performance PC, LLC reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Main Performance PC, LLC in its sole discretion.
You agree to indemnify, defend, and hold harmless Main Performance PC, LLC, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
In an attempt to provide increased value to our visitors, Main Performance PC, LLC may link to sites operated by third parties. However, even if the third party is affiliated with Main Performance PC, LLC, Main Performance PC, LLC has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Main Performance PC, LLC. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Main Performance PC, LLC seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).
The following are terms of a legal agreement between you and MAIN PERFORMANCE PC, LLC. By accessing, browsing, purchasing goods from or using this website, you acknowledge that you have read, understood, and agree to be bound by these terms and to comply with all applicable laws and regulations, including export and re-export control laws and regulations. If you do not agree to these terms, please do not use this website or purchase products from this website. The material provided on this website is protected by law, including, but not limited to, United States Copyright law and international treaties. MAIN PERFORMANCE PC, LLC makes no representations as to the appropriateness of the materials for access from other locations. Access to these materials from territories where their contents are illegal is prohibited; if you choose to access these materials from such a territory, you are responsible for compliance with local laws and regulations.
MAIN PERFORMANCE PC, LLC may make improvements or changes in the products, services, or programs described in this site at any time and without notice.
Any claim relating to the use of this website and the materials contained hereon is governed by the laws of the state of Tennessee.
This website contains proprietary notices and copyright information, the terms of which must be observed and followed.
You may not post or transmit to or from this website any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic or profane material, or any other material that could give rise to civil or criminal liability. You may not use this website in a manner that violates any local, state, national, foreign or international statute. You may not interfere with the functioning of this website or with other users use of this website in any way, including but not limited to use of data mining, robots or similar data gathering or extraction methods; attempting to gain access to unauthorized portions of the website; or attempting to gain access to other accounts, computer systems or networks connected to the MAIN PERFORMANCE PC, LLC website, whether through hacking, password mining, or any other means.
Your failure to comply with the terms, conditions, and notices on this site will result in automatic termination of any rights granted to you, without prior notice, and you must immediately destroy all copies of downloaded materials in your possession or control. Except for the limited permission in the preceding paragraph, MAIN PERFORMANCE PC, LLC does not grant you any express or implied rights or licenses under any patents, trademarks, copyrights, or other proprietary or intellectual property rights. You may not mirror any of the content from this site on another website or in any other media.
Information on this website is not promised or guaranteed to be correct, current, or complete, and this site may contain technical inaccuracies or typographical errors. MAIN PERFORMANCE PC, LLC assumes no responsibility (and expressly disclaims responsibility) for updating this site to keep information current or to ensure the accuracy or completeness of any posted information. Accordingly, you should confirm the accuracy and completeness of all posted information before making any decision related to any services, products, or other matters described in this site by e-mailing email@example.com or calling 877-MPPC-798 (877-677-2798) .
MAIN PERFORMANCE PC, LLC provides no assurances that any reported problems will be resolved by MAIN PERFORMANCE PC, LLC, even if MAIN PERFORMANCE PC, LLC elects to provide information with the goal of addressing a problem.
Forward-looking and cautionary statements
Except for historical information and discussions, statements set forth throughout this website may constitute forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995 or other applicable laws. These statements involve a number of risks, uncertainties, and other factors that could cause actual results to differ materially.
MAIN PERFORMANCE PC, LLC does not want to receive confidential or proprietary information from you through our Website, e-mail or other means. Please note that any information or material sent to MAIN PERFORMANCE PC, LLC will be deemed NOT to be confidential. By sending MAIN PERFORMANCE PC, LLC any information or material, you grant MAIN PERFORMANCE PC, LLC an unrestricted, irrevocable license to copy, reproduce, publish, upload, post, transmit, distribute, publicly display, perform, modify, create derivative works from, and otherwise freely use, those materials or information. You also agree that MAIN PERFORMANCE PC, LLC is free to use any ideas, concepts, know-how, or techniques that you send us for any purpose. However, we will not release your name or otherwise publicize the fact that you submitted materials or other information to us unless: (a) we obtain your permission to use your name; or (b) we first notify you that the materials or other information you submit to a particular part of this site will be published or otherwise used with your name on it; or (c) we are required to do so by law. Personally-identifiable information that you submit to MAIN PERFORMANCE PC, LLC for the purpose of receiving products or services will be handled in accordance with our privacy policies.
Information MAIN PERFORMANCE PC, LLC publishes on the World Wide Web may contain references or cross references to MAIN PERFORMANCE PC, LLC products, programs and services that are not announced or available in your country. Such references do not imply that MAIN PERFORMANCE PC, LLC intends to announce or make available such products, programs, or services in your country. Please consult MAIN PERFORMANCE PC, LLC for information regarding the products, programs, and services that may be available to you.
This website may provide links or references to non- MAIN PERFORMANCE PC, LLC Websites and resources. MAIN PERFORMANCE PC, LLC makes no representations, warranties, or other commitments whatsoever about any non- MAIN PERFORMANCE PC, LLC Websites or third-party resources that may be referenced, accessible from, or linked to any MAIN PERFORMANCE PC, LLC site. A link to a non- MAIN PERFORMANCE PC, LLC Website does not mean that MAIN PERFORMANCE PC, LLC endorses the content or use of such Website or its owner. In addition, MAIN PERFORMANCE PC, LLC is not a party to or responsible for any transactions you may enter into with third parties, even if you learn of such parties (or use a link to such parties) from an MAIN PERFORMANCE PC, LLC site. Accordingly, you acknowledge and agree that MAIN PERFORMANCE PC, LLC is not responsible for the availability of such external sites or resources, and is not responsible or liable for any content, services, products, or other materials on or available from those sites or resources.
When you access a non- MAIN PERFORMANCE PC, LLC Website, even one that may contain the MAIN PERFORMANCE PC, LLC -logo, please understand that it is independent from MAIN PERFORMANCE PC, LLC ,and that MAIN PERFORMANCE PC, LLC does not control the content on that Website. It is up to you to take precautions to protect yourself from viruses, worms, Trojan horses, and other potentially destructive programs, and to protect your information as you deem appropriate.
Linking to this site
All links to this Website must be approved in writing by MAIN PERFORMANCE PC, LLC, except that MAIN PERFORMANCE PC, LLC consents to links in which the link and the pages that are activated by the link do not: (a) create frames around any page on this Website or use other techniques that alter in any way the visual presentation or appearance of any content within this site; (b) misrepresent your relationship with MAIN PERFORMANCE PC, LLC; (c) imply that MAIN PERFORMANCE PC, LLC approves or endorses you, your Website, or your service or product offerings; and (d) present false or misleading impressions about MAIN PERFORMANCE PC, LLC or otherwise damage the goodwill associated with the MAIN PERFORMANCE PC, LLC name or pending trademarks. As a further condition to being permitted to link to this site, you agree that MAIN PERFORMANCE PC, LLC may at any time, in its sole discretion, terminate permission to link to this Website. In such event, you agree to immediately remove all links to this Website and to cease using any MAIN PERFORMANCE PC, LLC pending trademarks.
Computer Build Time Options
Main Performance PC offers the customer a number of options in regards to shipping of computer systems. 1-2 Weeks is our normal build time (The time-frame in which a computer system must be marked/completed and physically in shipping carrier possession to the customer).
As an added bonus, we offer (for an additional price) the option to build & ship the system quicker. Options are as follows:
- 10-15 Business Days
- 3-5 Business Days
Business Days: A "Business Day" is defined as a day in which we are open for business. This does not include holidays, nor does it include the required 24 hours of order processing, or any potential emergency closures. We are typically open Monday through Friday 9am-6pm Central Time. We mostly follow the US Government holiday schedule.
Please note: When choosing the expedited build time option, there are specific limitations to which we are obligated. If for example, you place an order on a Wednesday, and place it after hours, the order will NOT be processed until the following business day (Thursday). The day of processing is NOT included in the time frame. We require one day of processing prior to meeting any optional shipping obligation. We do this for a number of reasons, mainly payment processing, and allowing us the ability to special order any parts that may not be in-stock. Selecting a build time option, and paying by Check or Money Order does not change the required 7-10 day standard processing time for these payments. Your payment MUST clear prior to us shipping any items in your order.
Using the above example, ordering on Wednesday at 8:30pm (After business hours) the order would be considered processing during Thursday. The obligation would begin Friday, and carry through to Monday, and shipping at the latest, that Tuesday or Wednesday, excluding any holidays that we may be closed. Please consider this prior to selecting this option, as it may make better sense to save your money and go with our standard build time.
We impose a $5.00 handling fee for all orders, regardless of amount. This fee is used to cover warehousing costs, labor costs, shipping label creation, and shipping carrier pickup costs. We know it sucks, but we're a business and have to cover costs.
Sales Tax - Residents of the States of Washington & Tennessee
We do not collect sales or use taxes in all states. For states imposing sales or use taxes, your purchase is subject to use tax unless it is specifically exempt from taxation. If you believe you are tax exempt, please contact us direct. Your purchase is not exempt merely because it is made over the Internet or by other remote means. Many states require purchasers to file a sales/use tax return at the end of the year reporting all of the taxable purchases that were not taxed and to pay tax on those purchases. Details of how to file these returns may be found at the websites of your respective taxing authorities.
Companies selling over the Internet are subject to the same sales tax collection requirements as any other retailers. Remote sellers (including Internet retailers and catalog companies) are generally required to collect taxes where they have a physical selling presence. If they do not have any such presence, they are not required to collect sales taxes.
The Internet Tax Freedom Act (ITFA) has been renewed through December 11, 2014.
Please note, the ITFA was primarily intended to prevent state and local governments from imposing new or discriminatory taxes on Internet transactions and on Internet access. Despite the name of the Act, ITFA does not preclude state and local governments from imposing existing sales tax collection requirements on companies selling over the Internet.
Main Performance PC, LLC has a physical presence in Washington & Tennessee and must collect Sales/Use Tax at the time of purchase.
Orders over $300 USD
Any order placed through our site for over $300 in value WILL REQUIRE proof of delivery through FedEx or UPS. If you are not available for delivery, you may arrange to pick-up your order at a FedEx location convenient for you. You may contact FedEx by dialing - 1.800.GoFedEx 1.800.463.3339 to arrange your order to be held for pick-up. You may contact UPS and setup UPS MyChoice at http://www.ups.com/mychoice/welcome.html NO EXCEPTIONS WILL BE MADE TO THIS POLICY.
Main Performance PC's policy for Pre-Order items is as follows:
Occasionally we accept pre-orders for out of stock items, when you place an order with a pre-order item, we charge you full price at time of check out. This guarantees you availability when the item comes back into stock. If you wish to cancel your pre-order purchase, we can do so and refund your full purchase price, with no re-stocking fee.
If your order contains items that are in-stock and pre-order, you will not be charged a re-stocking fee for the items that were in stock at the time of order.
OBUTTO offers support for missing hardware or defects for the Obutto product line for a period of 6 months under the 6 Month Full Warranty. After 6 months, your Limited Lifetime Warranty with Main Performance PC begins. Main Performance PC, at it's sole discretion may forward your request to Obutto for replacement parts if stock levels are low, or the appropriate replacements are not in stock.
Due to the high dollar cost of the items we sell, and the high risk of chargebacks, company policy requires us to verify your order by running information through a "Fraud Check" system. This system is designed to mitigate fraud. We also may contact you to confirm the order by telephone. If we suspect the order to be fraudulent, we reserve the right to cancel the order for any reason. Under no circumstance will this policy change, and no exceptions can be made. We apologize for the inconvenience, but this policy is for your protection, as much as it is ours. Alternative payment methods such as Checks do not have this limitation. PayPal purchases will only ship to the verified PayPal Shipping Address on file with PayPal.
We DO NOT ship to APO/FPO addresses. Please contact the distributor closest to you. The items we sell exceed the weight and dimension limits for shipping APO/FPO.
Refused Shipment/Undelivered Packages
If you refuse a package upon delivery or your package is undelivered due to not being available to sign for a package, we will have the item returned to our facility and refund your purchase automatically after 3 failed delivery attempts by the shipping carrier - Minus initial/return shipping cost & 25% Re-Stocking Fee. Returned items are subject to additional charges to your method pf payment. Main Performance PC reserves the right to charge the additional shipping costs of a returned package/order to your original method of payment.
PayPal shipping addresses MUST be CONFIRMED through PayPal. Orders that do not match the PayPal confirmed shipping address will be cancelled and refunded.
No PO Boxes will be accepted.
For your security, further information may be required for verification. Any attempts to change your shipping address after placing your order will be ignored.
We reserve the right to refuse service, mainly rude or abusive people. Purchasing from a business is a privilege, not a right. Main Performance PC does not discriminate on the basis of race, creed, color, ethnicity, national origin, religion, sex, sexual orientation, gender expression, age, height, weight, physical or mental ability, veteran status, military obligations, and marital status.
Last Revised: Sunday, October 16, 2016