We guarantee your satisfaction on every product we sell, and will refund your purchase price, with the following exceptions:
- Obutto and all other products except MPPC Computer Systems must be returned within 90 days of original purchase date.
- Items must be in NEW condition (No scratches, dents, or signs of extensive use.)
- Computer Systems carry a 30 Day Return Window, and carry a 25% Re-Stocking Fee
How to return an item:
To start your RMA process, please click here. You'll be required to provide your Order ID Number, and the Zip Code of where your order shipped to.
How you will get your refund:
We will, in most cases, issue a credit back to your method of payment once your return is received. If a credit is unable to be returned back to your original method of payment, we will cut you a check for the refund amount and mail it to you.
The cost of return shipping will be deducted from your refund automatically, but the return labels carry a shipping discount through our carrier agreements - saving you money.